Free shipping and returns

Shipping policy

Shipping Policy – Qelmora

At Qelmora, we are committed to delivering your orders safely, efficiently, and on time.

Order Processing

  • All orders are processed within 2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Standard delivery takes 3–5 business days after your order has been processed.
  • Delivery times are estimates and may vary due to courier delays, weather conditions, customs procedures (if applicable), or other unforeseen circumstances.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment is completed.

Order Tracking

Tracking information will be emailed once your order has been dispatched.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Qelmora is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Information

Store Name: Qelmora
Address: 59 Shelton St, London WC2H 9HE, UK
Phone: +44 2078375123